BAE Systems Maintenance Dispatcher in Radford, Virginia

Job Description

BAE Systems is currently recruiting for Maintenance Dispatcher(s) to join our facilities area at the Radford Army Ammunition Plant. Maintenance Dispatch is the centralized communication hub of all maintenance related issues and needs.As a MaintenanceDispatcher you will communicate and assign work to employees, setting priority according to operational hierarchy, and to track KPIs (Key Performance Indicators) accurately and create reports displaying the metrics.


1.Observe all safety, security, housekeeping, and general plant rules and regulations.

2.Must have good leadership and organizational skills and an understanding of working within a union environment. Effectively communicate with wage personnel (safety/work assignments/issues/concerns, etc.).Know the job duties of the wage personnel to be supervised as applicable.

  1. Coordinate overtime with group/team leaders as needed and report OT, with justification, to management.

  2. Function as a team member.Work and communicate well with all areas of the plant.

  3. Set up work assignments to ensure complete resource utilization.

  4. Must be able to listen, comprehend and execute instructions from managers.

  5. Maintain records of service calls and preventive maintenance work orders via database entry.

  6. Identify and correct potential problems, notify supervisor if assistance is needed from other groups.

  7. Communicate with mechanics and pursue root cause analysis on equipment failures and document.

  8. Assist in writing and editing preventive maintenance procedures (PM s) on new and old equipment.

  9. Prepare service work orders using information, such as name, address, building to be repaired, or service to be rendered using database software to create service work orders from customer-provided information.

  10. Extract necessary information from the customer in order to produce an accurate description of the required work

  11. Familiar with CMMS and Preventative Maintenance planning and scheduling.

14.Responsible for ordering day to day consumables.

15.Prints and finishes service work order processing in accordance with standard operating procedures

16.Enters labor hours and material cost data from completed service and preventive maintenance work orders into database

17.Excellent writing skills, including good grammar, spelling, and punctuation required.Deadline and detail-oriented with strong communication skills.

Typical Education & Experience

Typically a Bachelor's Degree and 2 years work experience or equivalent experience

Required Skills and Education


High School Diploma & 6 years related experience

Experience with Microsoft Office and with spreadsheet applications including sorting data, creating, & modifying spreadsheet formulas.

Preferred Qualifications include:

Knowledge of maintenance and repair crafts such as electrical, instrument, electronic, HVAC, plumbing, carpentry, mechanical, to create service call requests in the computer database required

Experience with a computerized maintenance management system (CMMS).

Licenses, Certifications, Special Requirements:

Must hold a current valid state license to operate automotive equipment.


A. Physical Tasks

Must be able to sit for prolonged periods of time.

Must have computer, grammar, reading, oral, and written communication skills.

B. Working Conditions

Must be capable of working in all seasonal environments/conditions, such as the heat, rain, cold and snow.

Maintain a level of physical fitness to perform the duties.

May work extended hours, weekends, or holidays. May work rotating shifts.

About BAE Systems Platforms & Services

BAE Systems is a premier global defense and security company with approximately 90,000 employees delivering a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support and services. Platforms & Services designs, develops, produces, supports, maintains, modernizes and upgrades armored combat vehicles, wheeled vehicles, naval guns, surface ship combatants, commercial vessels, missile launchers, artillery systems, military ordnance, and protective wear and armor. Equal Opportunity Employer: Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity/Gender Expression

Maintenance Dispatcher


EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression