Connect the people who matter to the data they need the most. At BAE Systems Intelligence & Security, our cutting edge teams are providing customers with the latest technologies in cloud, cyber, software development and virtualization to enhance intelligence collaboration and make the world a safer place.

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The role of a Unified Communications Systems Engineer (Expert) is to serve as the overarching Subject Matter Expert for all Unified Communications issues on a specific set of agency Task Orders. The position will work directly with multiple Vendors (E.g., Microsoft, Cisco, Polycom, others) and program engineering resources to design and integrate Unified Communications solutions that allow interoperability between multiple technology baselines and legacy implementations. This position includes leadership of a small, talented staff and will involve hands-on work to configure and resolve technically complex Unified Communications solutions for Intelligence Community customers using the latest UC technologies (e.g., Skype for Business phones, Cisco Unified Call Manager, and multiple VTC solutions).

Serve as the overarching Unified Comms expert on Task Orders for all issues related to the Unified Communications environment within the Desktop solution. Designs, documents, installs, maintains, and troubleshoots complex high availability hardware and software for Unified Communications Works directly with Vendors/OEMs, engineering staff, and User Transition personnel for integration improvements to the solution, as well as O&M for legacy equipment. Identify issues and create improvement processes to reduce incident outage times Mentor junior personnel across the program from both Engineering and Operations; perform On-the-Job training for staff Ensure compliance with policies and procedures including DoD STIG requirements Develop and maintain documentation of all processes associated with administration of the communications and system networks and duties performed by network & system administrators Perform other duties as assigned.

Minimum Education And Experience

Bachelor's Degree and 12 years work experience or equivalent experience

Required Skills And Education

Extensive messaging and Unified Communications design and administration.

Voice, video, chat, teleconferencing, VTC.

Cisco technologies for Unified Communications and VTC AND/OR Microsoft technologies, particularly Skype for Business.

Hands-on experience installing, troubleshooting and operating Unified Communications technologies.

In-depth knowledge of High-Availability computing and networking (load balancing, TCP/IP, DHCP, DNS).

A combination of 12 years of experience in Unified Communications design and operations.

Experience in a large, geographically dispersed environment.

Technical documentation skills. Strong analytical skills as well as excellent written and verbal communication skills.

About BAE Systems Intelligence & Security

BAE Systems Intelligence & Security, based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels. That's BAE Systems. That's Inspired Work.

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